FAQ

 Sticker info

My stickers are printed on vinyl sticker paper with an additional coating of clear vinyl to protect the ink, making them WATERPROOF! Check each listings details before ordering.
 
Handmade goods
I make all my products at home with my Cricut, printer, and my little hands. 

    Return, Exchange & Refund Policy
    I do not accept returns. All sales are final. If you received the wrong item or if the order is damaged, please email me at luminescentlizard@outlook.com or send me a message here | Any lost or damaged packages will be partially refunded. I do not have any control over your packages once I hand them over to the post office. 
    How long does it take to process an order? How long does it take to arrive?
    I process an order either day of or the next day. Orders are packaged everyday and sent to the post office Monday and Friday

    Canada Post delivery times from my location:
    Canada: 5 days to 3 weeks
    US: 2 weeks to 1.5 months
    International: 2 weeks to 3 months

    Tracking will have a better guaranteed delivery date.

    Note that these delivery dates changes a lot depending on the location. Thank you for your understanding and patience!

    Why is my shipping fee so expensive?
    All of the shipping fees are as cheap as they can get. It includes my packaging materials and time. If you didn't know, stickers are flat letter mail by default (without tracking). This is the cheapest way to support me internationally! Thank you! 

    Missing items?
    I package all of the orders myself and I could miss an item or two. Please contact me about this issue. I will send it to you without extra shipping fee!